Validity and acceptance of the contract
By placing an order, the customer accepts the following terms and conditions. Deviating terms and conditions of the customer are not accepted, unless otherwise agreed in writing. Our offer is a non-binding offer and a purchase contract only comes about through the acceptance of the seller by the delivery of the confirmation email.
After sending a color card, hand pattern or sample items to the customer and selecting them in material type, size, color and quality, the order is binding.
All shown products with text and pictures are only examples of production and do not claim to be complete.
Prices and payment
The prices are exclusive of shipping costs within Germany. The resulting shipping costs, please refer to the respective offer. Payment must be made in advance by bank transfer, local cash payment or Pay Pal within 7 days. In the case of exchange / revocation, the repayment is made in the same way as the payment. If necessary. there are additional costs for expenses, customs and fees with contracting parties outside the EU, in particular Switzerland.
Can be ordered via online shop, e-mail, telephone, fax or letter. When ordering you will receive an order confirmation, which in addition to the ordered goods, also the amount to be paid including shipping costs. Each order must be paid in advance.
Our contract text is provided exclusively in German / English language.
Delivery, shipping and costs
The delivery takes place within 3 to 10 working days. Should a delay occur, you will be notified immediately. The shipment is for the account of the purchaser. It is done by DHL within Germany and Europe. On request, shipping to other countries is possible - any additional costs incurred are to be borne by the customer.
For shipping within Germany, a flat rate of 5.00 Euro will be charged.
Other additional charges will be borne by the purchaser.
For delivery abroad, the actual shipping costs plus VAT will be charged.
In general, the statutory warranty period is 24 months. Under warranty fall only defects, if the goods from the beginning does not correspond to the usual use or condition, eg. B. Material error. Slight deviations from our pictures and descriptions are possible, but are not a defect, since it is finally about manual work and in leather to a natural product (leather color or quality pattern can be sent in advance).
Exchange and return costs
You have the possibility to return the goods within 14 days after receipt. The goods please send in undamaged condition and sufficiently franked back to us. Made-to-measure orders and personalized goods are excluded from the exchange. An extra ordered color for the customer outside the standard colors black and dark brown (color samples will be sent to you in advance as desired) will not be taken back.
The return costs will be borne by the customer.
By placing an order, the customer accepts the following terms and conditions.
Complaints due to obvious transport damage must be made by the customer directly to the respective transport company within the specified deadlines. However, this does not apply to hidden defects.
Payment is made without deduction.
Payment must be made in advance by bank transfer or Paypal and cash on collection, cash on delivery possible.
Payment in advance is to be made within 7 days, otherwise the right to delivery expires.
Account Owner: Karin Klappert
Financial institution: Volksbank Nienburg
IBAN: DE 89 2569 0009 0009 8000 01
General and privacy
For all offers, orders, orders or deliveries that are provided by me, these terms and conditions apply exclusively. Deviations are only valid if they have been agreed in writing and confirmed by me
All offers are non-binding. For errors and misprints no liability is accepted.
The illustrated products may differ slightly from the original color.
We are entitled to process the customer data necessary for the transaction with our EDP. The data you enter will be stored for business processing and maintaining customer relationships. You can print out your order before sending it to us. The data will not be shared with third parties. The use of the data for advertising purposes by the company Leder Klappert you can at any time by an informal message to:
Leder Klappert, owner: Karin Klappert, Celler Str. 132, 31582 Nienburg, Phone: +49 5021-61690, Fax: +49 5021-915170, E-Mail: info (at) leder-klappert.de disagree.
Should individual provisions of this contract be ineffective, this will not affect the validity of the remaining provisions of the contract.
German law applies.
We are connected to the dual system of "Landbell GmbH, Mainz", Nr .: 4141654.
Our shipping and sales packaging is duly licensed and can be recycled for regulatory compliance.
Applicable Law / Final Provisions
It applies the BGB of the Federal Republic of Germany under exclusion of the UN sales law. Compulsory provisions of the state in which the customer has his habitual residence remain unaffected. The place of fulfillment and the place of jurisdiction for disputes arising from this contract is the headquarters of Leder Klappert. Contract language is German.
- Prior to placing the order, thoroughly examine, consider and check the dimensions at home with a measuring tape, folding rule, towel or paper sample. Custom-made products are excluded from exchange and can not be subsequently changed.
- In case of changes according to your wishes on our finished single pieces an exchange is also excluded.
- For custom-made products, please order confirmation in advance of the final price.
EU platform for online dispute resolution
The European Commission's online dispute resolution platform (OS platform) can be found at the following link: https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show&lng=EN
Our e-mail address is: info (at) leder-klappert.de
- If you are interested in larger quantities of our handmade unique items, we can make you an offer for resellers.
- This only applies to our self-developed models and only for direct purchase.
(no commission and no sending for photos)
- We do not produce large quantities of third-party models.
- Please understand that we do not provide our individual pieces for advertising purposes and also do not give them on commission.
Questions or customer service?
On the Internet, we are available by mail around the clock.
Our mail adress is: info (at) leder-klappert.de
By phone we can be reached in our workshop under +49 5021-61690.
If we are busy with a sales order, speak a message on the answering machine. We call back immediately. Or send us a mail request.